Frequently Asked Questions

These answers cover CR PLASMA manufacturing, POWERCUT machines, Hypertherm equipment, retrofit work, training, support, and U.S. inquiries.

If your question is not covered, send the machine or project details to the U.S. contact.

Company

  • Where is CR PLASMA based?

    CR PLASMA is headquartered in Dublin, Ireland, where our machines are engineered and assembled. U.S. sales and service inquiries are coordinated through AVM Technologies LLC in The Woodlands, Texas.

  • How can I get in touch with you?

    You can reach us through our contact page, email, or phone. Whether you need product advice, technical support, or a quote, our team is ready to help.

POWERCUT

  • What is the POWERCUT CNC plasma cutter series?

    POWERCUT is the CNC plasma machine range engineered by CR PLASMA. The machines use heavy-gauge steel tables and the CR PLASMA controller. Available formats and plasma configurations are listed on the product pages and are selected for the intended fabrication work.

  • What CNC plasma cutting machines do you manufacture?

    Our range is based on the proven POWERCUT 10×5 platform and includes:

    • POWERCUT 10×5 , the core machine for general industrial work

    • High-Definition POWERCUT 10×5 , upgraded for X-Definition performance

    • 4000×2000 Portal Machine , larger-format cutting

    • 6000×2000 Portal Machine , extended capacity for long-format work

    • POWERCUT Ducting Plate Rider , for HVAC and ducting applications

    Custom sizes and special configurations are available on request.

Hypertherm

  • Do you supply Hypertherm products?

    Yes, we are Hypertherm’s official service partner in Ireland and support customers across the UK. We supply XPR, HPR, and consumable ranges, along with upgrade kits and maintenance packs.

  • Do you service Hypertherm systems?

    The listed Hypertherm work includes installation, diagnostics, preventive maintenance, support for installed HPR equipment, and assessment of HPR-to-XPR retrofits. U.S. availability is confirmed for each request.

Retrofits

  • Do you offer CNC plasma machine retrofits?

    Yes. CR PLASMA retrofit work can replace controllers, drives, wiring, torch-height equipment, or plasma sources while retaining a usable machine structure. Scope and cost depend on the original machine assessment.

Other Products

  • What other equipment or accessories do you offer?

    Beyond complete plasma machines, we supply:

    • Hypertherm XPR systems

    • Hypertherm consumables

    • Upgrade and service kits

    • Controller replacements

    • Motion control components

    • Torch height control systems

    • Optional add-ons such as plate riders, water mist kits, and fume solutions

Services

  • What services do you provide?

    We support customers with a full range of industrial plasma services:

    • CNC plasma machine installation and commissioning

    • Hypertherm XPR/HPR servicing and emergency support

    • CNC controller upgrades

    • Full machine retrofits

    • Preventive maintenance programs

    • In-house and on-site training

    • Technical support for both CR PLASMA and third-party systems