Support

Expert Support for CNC & Hypertherm Plasma Systems

At CR PLASMA, our commitment doesn’t stop at delivery. We stand behind every machine with dedicated support to keep your operation running smoothly. Whether you need quick troubleshooting, consumables advice, or on-site servicing, our team of certified engineers is here to help.

How We Support You

  • Technical Assistance

    Get direct access to our CNC and plasma cutting experts for help with machine setup, diagnostics, and process optimization.

  • Hypertherm Certified Support

    CR PLASMA is a Hypertherm service partner in Ireland. U.S. requests are coordinated through AVM Technologies LLC in Texas, with XPR and HPR servicing, preventive maintenance, and retrofit availability confirmed for each project.

  • Spare Parts & Consumables

    We supply genuine Hypertherm consumables and CR PLASMA spare parts to protect your investment and maintain cutting quality.

  • Remote & On-Site Support

    Depending on your needs, we can provide immediate remote support or arrange a site visit from one of our engineers.

  • Training & FAQs

    We offer ongoing training packages and a comprehensive FAQ to answer common questions.

Why Choose CR PLASMA Support?

  • Decades of combined CNC and plasma cutting experience

  • Texas-based coordination for U.S. sales and service inquiries

  • Hypertherm-certified engineers using official tools and processes

  • Long-term commitment to keeping your machines running at peak performance

Need Support Now?

Use our contact form to send us details of your request. We’ll be in touch as soon as possible.

Confirm the Service Scope Before Planning

Service requirements vary with the installed machine, control system, plasma source, condition, and location. U.S. inquiries begin with AVM Technologies LLC in Texas. CR PLASMA reviews the available machine information before confirming whether remote work, parts supply, an on-site visit, or a broader retrofit is appropriate.